Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
COCO AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coco-ai.com and use our services.
This privacy policy covers our corporate website and general services. For our flagship product C-Jobfit, please refer to the separate and comprehensive C-Jobfit Privacy Policy which provides detailed information about data handling in our AI-powered recruitment platform.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our website.
We may collect the following types of personal information:
We use the collected information for the following purposes:
Respond to your inquiries, provide customer support, and send you relevant information about our services
Analyze website usage to improve our services, user experience, and develop new features
Protect against fraud, ensure security, and comply with legal obligations
Send you updates about our products and services (with your consent)
When you submit our contact form, we collect:
Your form data is transmitted securely using HTTPS encryption via Formspree service
Our team receives your inquiry and responds within 24 hours during business days
Contact information is stored securely for follow-up communication and support
We retain contact form submissions for up to 2 years to maintain communication history and improve our services. You can request deletion of your data at any time by contacting us.
C-Jobfit, our flagship AI-powered recruitment platform, operates under its own comprehensive privacy policy that specifically addresses:
For detailed information about how C-Jobfit handles personal data, including candidate assessments, video interviews, and employer data, please review the dedicated:
View C-Jobfit Privacy PolicyWe do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We implement appropriate technical and organizational security measures to protect your personal information:
All data transmission is protected using SSL/TLS encryption
Data is stored on secure servers with restricted access
Limited access to personal data on a need-to-know basis
Continuous monitoring for security threats and vulnerabilities
Depending on your location, you may have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information under certain circumstances
Object to the processing of your personal information for certain purposes
Request transfer of your data to another service provider
Request limitation of processing under certain circumstances
To exercise any of these rights, please contact us at privacy@coco-ai.com. We will respond to your request within 30 days.
We retain personal information for different periods depending on the purpose:
Retained for up to 2 years for communication history and service improvement
Anonymized usage data retained for up to 26 months for analysis purposes
Some data may be retained longer to comply with legal obligations
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days.